The 2022 Subaru Love Promise Customer and Community Commitment Award

The 2022 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Five Star Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. Five Star Subaru recognizes the importance of our community and that is why we feel it is so important to support nonprofit agencies and community programs throughout the area. Here are just a few of the local agencies we support, this list is always growing and we love that. Because here at Five Star Subaru, we're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Susquehanna Animal Shelter, Little Mews, Delhi Humane Society

Otsego County Conservation Association, The Oneonta Farmers' Market, Gilbert Lake State Park

Oneonta World of Learning, Opportunites For Otsego, Community Arts Network, Fenimore Art Musem, The Farmer's Musem

The Family Service Association, Oneonta Family YMCA, Catskill Symphony Orchestra, First Night Oneonta, Orpheus Theatre

Relay For Life & American Cancer Society, Wounded Warrior Project, LEAF, Polar Bear Jump, Make-A-Wish

Did Five Star Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Five Star Subaru

Subaru and Five Star Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Five Star Subaru and the Oneonta Farmer’s Market - Oneonta F

When the Oneonta Farmers Market was looking to expand our market and Oneonta’s access to local nutrient dense foods, it was Ben and Five Star Subaru that stepped up to help us realize our goal. With the help of Ben and Five Star, we were able to move our market to an open green space in the city of Oneonta, with bountiful parking and easy access has helped farmers reach community members. Five Star’s team has gone above and beyond with providing advertising, marketing assistance, event promotion and video production to get the word out about the market. Five Star Subaru is woven into the fabric of the Oneonta community. In partnering with the Oneonta Farmers Market, Five Star increases access to local food, supports small businesses and sustainable farmers, affords the community a weekly event that offers access to information on community services, live local music and farming, and nutrition/food preparation education.

Five Star Subaru and the Oneonta Farmer’s Market

Master Gardeners Plant Sale Blooms - Pati G

In May, 2021, with the help of Five Star Subaru of Oneonta, Master Gardeners of Otsego & Schoharie Cornell Cooperative Extension (CCE) hosted our best attended and financially most successful plant sale ever. The annual, daylong event is the Master Gardeners’ largest fundraiser and features native and hard to find, annual and perennial species that thrive in our region. The majority of plants sold are started from seeds by Master Gardeners. Beyond selling plants, the sale brings our core of association-trained Master Gardener volunteers, who share local experience and evidence-based knowledge, face-to-face with an ever growing audience eager to learn the value and benefits of gardening, particular in a post-Covid world. Five Star Subaru created powerful messaging which helped us reach a large, new audience. Many of the 200+ visitors were first time attendees, who came from a wider demographic beyond the primarily local audience we usually draw from. Besides promoting the plant sale, ads highlighted Cooperative Extension’s role as a valuable community resource, and, in particular, our current fundraising campaign, Grow With CCE, which will redevelop the grounds of the organization’s Education and Outreach center into teaching and education gardens. We appreciate Five Star Subaru’s long standing and strong commitment to supporting not for profit institutions in our region. We are grateful to have partnered with Five Star Subaru and look forward to a continued relationship in coming months and years.

Cornell Cooperative Extension
Master Gardeners Plant Sale Blooms

Five Star Subaru supports Hunger Relief Efforts - Miranda J

The Covid-19 pandemic shone a light on the need for hunger relief. There was a breakdown of supplies for agencies meeting these needs and increased need across Otsego County. The Hunger Coalition of Otsego County has worked to network with feeding programs and food pantries across the county, offering support and information vital to the goals of the programs. Five Star recognized the need for community awareness of the feeding programs and the HCOC. In the spring of 2021, Five Star Subaru sponsored a food drive, publicity blitz, and more to support the HCOC and their network of feeding programs. By providing blue bins to the pantry sites, feeding programs across the county received more than 2,500 lbs of food, equivalent to more than $5,000 worth of food. Five Star Subaru went above and beyond to support our communities that are still struggling as a result of the Covid-19 Pandemic.

Five Star Subaru supports Hunger Relief Efforts

Ice Harvest Festival support year after year! - Liz C

Ice harvests were once an essential part of winter in rural communities. Before there was refrigeration, ice was needed to preserve agricultural products and to keep food cold in the warmer months. Hanford Mills Museum celebrates this rural tradition with the Ice Harvest Festival, held on the first Saturday in February. Visitors come to experience hands-on history and winter fun. In addition to ice harvesting, there is ice fishing, ice carving and blacksmithing demonstrations. We also highlight area artisans, farmers, and local businesses and nonprofits. The creativity and generosity of Five Star Subaru has encouraged more people to attend each year and has helped establish the Ice Harvest Festival as the region's "coolest" tradition. We are very grateful for Five Stars' continued support of our signature events.

Ice Harvest Festival support year after year!

Little Delaware Youth Ensemble & Five Star Subaru - Kathleen H

For twenty years Little Delaware Youth Ensemble has provided an opportunity to talented elementary and secondary school string instrument players from Otsego and neighboring counties to develop their potential as orchestral performers. Five Star Subaru has supported us every step of the way. Their airing of ads annually notifying the public of our three free concerts has been invaluable to our success. We are grateful to them and look forward to our continued partnership.

Little Delaware Youth Ensemble
Little Delaware Youth Ensemble & Five Star Subaru

First Night Oneonta Loves Five Star Subaru - Carol M

First Night Oneonta and the people we serve are deeply grateful to Five Star Subaru of Oneonta for being the driving force behind a great majority of the wonderful things that happen here and throughout the entire region. Largely because of Five Star’s support, our community has become famous for arts, culture, creative opportunities for kids and exciting, admission free, family friendly events. The City of Oneonta recently ranked 8th in a study of most "Arts-Vibrant Communities in the US" and was also ranked in the "Top 20 Coolest Cities in the US" by Matador Network, a leading global media company. It’s no exaggeration to say that without the support of Five Star Subaru, this would not have been possible. Just counting First Night events, we are so grateful to Five Star for sponsoring the Hometown 4th of July Celebration in Neahwa Park, the First Night New Years Eve Celebration of the Arts at the Foothills Performing Arts Center, the LEAF Art and Poetry Contest at the Community Arts Network and most recently, the Oneonta Festival of Lights. These events draw tens of thousands of families to, not only enjoy, but to participate in creative, healthy, community oriented arts activities. For all the love Five Star Subaru has shown to our residents, especially our youth, you have our eternal gratitude. To Ben and Blaine, Jessica and the rest of the are the reason I personally own a Subaru Outback and the reason I would never buy a car anywhere but at Five Star! Carol Mandigo, Chair First Night Oneonta Prevention Specialist LEAF, Inc.

First Night Oneonta, Inc.
First Night Oneonta Loves Five Star Subaru

Share the Love with Head Start - Amy G

Opportunities for Otsego, Inc. Head Start is thankful for the generous support of Five Star Subaru. As the selected hometown charity for the Share the Love event, Five Star Subaru collected more than $12,000 that was given directly to Head Start teachers throughout Otsego County to purchase exciting and engaging materials to support the learning and development of the youngest and most vulnerable children in our community. We appreciate the support that Five Star extends to the community because we believe that it takes a happy, healthy, loving community to raise happy, healthy, loving children. Thank you Five Star Subaru for investing in our children!

Share the Love with Head Start

Oneonta Concert Association - Elizabeth S

The OCA has been producing concerts in Oneonta for 92 years, and Five Star Subaru has been our lead sponsor for many years. We really appreciate their support and their work to create our television advertising spots. In this day and age it's more and more important to create opportunities for people to gather together for live performances of classical music, dance, jazz, chamber and folk music, and Five Star Subaru's support helps us do just that.

Oneonta Concert Association
Oneonta Concert Association

Five Star Subaru Delivery 2019 - Renita S

The Leukemia and Lymphoma Society of North Texas had the amazing pleasure to partner together with 5 Star Subaru on June 26 for their Subaru Loves to Care Program. As one of 8 neighborhood retailers, 5 Star delivered 80 blankets and 10 arts and crafts kits to Radiation Oncology, while also conveying hope, warmth, and uplifting words of encouragement to those currently being treated with and battling for their lives. Each blanket came along with a personal note of hope written by the customers and staff of 5 Star that the patients absolutely loved reading. The Leukemia and Lymphoma Society of North Texas is beyond appreciative for the kindness and commitment of 5 Star Subaru not only for our mission but also to those in our local community. Seeing the joy on patients’ faces as the blankets were personally delivered was extremely rewarding and heartwarming. We are honored to collaborate with an organization that offers back to the absolute most meriting individuals and carries light to the darkness of a cancer diagnosis.

Leukemia and Lymphoma Society
Five Star Subaru Delivery 2019

Orpheus Theatre and Five Star Subaru help children - William E

Orpheus Theatre has a very active children theatre program, teaching children the art of theatre from scriptwriting, to set design, prop and costume design and of course acting and movement for theatre skills. Perhaps the most important part of the process is team building. Children who have little or no social outlet prior to our program suddenly find a voice, confidence, and friendships. One year ago our company was at a crossroads. Through poor management decisions and simple indifference, the previous board had left the company in difficult shape. A new board was formed and one of the first actions was to approach Ben Guenther and Five Star Subaru, a company well known in our area for community support. With Bens' help and guidance Orpheus Theatre focused on our children programming, something we agreed was the most important aspect of our work in the community. Ben promised to promote our audition and show dates then followed through with the best promotion we could have asked for. A total of 9 sold out shows in performances of Beauty and the Beast Jr., Chicago Jr. and The Jungle Book Jr. and we were back on strong footing. Because of the personal time spent both in guidance and advice from Mr. Guenther combined with the sponsorship and marketing programs provided by Five Star Subaru we are planning a full 2018/2019 schedule of shows and look forward to serving the Oneonta community with great community theatre for years to come. It's a partnership that will last for years... and we're all thankful for the Love that Five Star Subaru has shown for our company and our community for many years. William ErarioTreasurer- Orpheus Theatre Board of Directors

Orpheus Theatre and Five Star Subaru help children